For medical device manufacturers outside the EU, Authorized Representatives are crucial for navigating the complexities of the MDR and IVDR. Authorised representatives provide essential support for vigilance activities and play a key role in supporting CAPA processes. Authorised representative involvement strengthens compliance and communication, allowing manufacturers to focus more on innovation whilst maintaining the highest level of safety and performance.
Authorized Representative Medical Devices (EC-REP)
Your seamless entry into the EU market
Are you a medical device manufacturer located outside the European Union?
Lumis International is your gateway into Europe via our authorized representative service. The EU Medical Device Regulation (MDR) and In Vitro Diagnostic Regulation (IVDR) require non-EU manufacturers to appoint an Authorized Representative to market their devices within the EU.
We become your long-term strategic partner: As your authorized representative we help you navigate the complex compliance process, ensuring you meet all stringent requirements of the MDR and IVDR.
Our services ensure a smooth market entry into the EU and provide ongoing support throughout your product’s lifecycle, keeping you compliant and competitive.
Headquartered in Berlin, Lumis has served clients for over 10 years and prides itself on excellent customer service and expertise. We’ve earned our reputation as a trusted partner for medical device companies. Contact us and enquire how we can be your authorized representative!

Our 3E Advantage: Expertise. Efficiency. Expedited.
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Rapid Market Access
Quickly enter the EU market by benefiting from our seamless onboarding process.
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Delegate Work
Offload tedious regulatory burden and concentrate on expanding your business.
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Leverage Expertise
Full lifecycle support, ensuring compliance and boosting your competitive edge..
Medical Device Authorized Representative Services
Lumis, your long-term strategic partner, ensures rapid EU market access and ongoing support throughout your product’s lifecycle, keeping you compliant and boosting your competitive edge.
1. Enrolment
- Due Diligence
- Technical File Review
- Enrolment
2. Maintenance
- Vigilance Procedures
- CA Communication
- Documentation
storage/access - Annual Check-in
- Additional Activities
3. Closeout
- Mandate Closure
- Archiving
- Continued Vigilance
Here’s how we do it:
Due Diligence Process
- Due Diligence: We start by reviewing the manufacturer’s regulatory, quality, legal, and technical documentation. This step is crucial to ensure compliance from the start.
- EUDAMED Compliance: We verify and maintain compliance with EUDAMED requirements.
- Fast, easy and compliant onboarding helps you avoid delays.
Maintenance
- Vigilance Reporting: We support manufacturers with reporting serious incidents, trend reports, periodic summary reports, and field safety corrective actions, mitigating risks and ensuring timely compliance with EU regulations.
- Regulatory Communication: Acting as the main contact between the manufacturer and EU Competent Authorities, we manage all communications and address regulatory queries by collaborating with the manufacturer.
- Annual Check-in: Each year we will verify documentation updates, safety reporting, and other information to ensure continued compliance.
- Documentation Management: Lumis securely stores and archives relevant technical and regulatory documentation, ensuring easy access for authorities.
- Additional Services: we can provide additional services such as applying for certificates of free sale and submitting applications to notified bodies.
Closeout
- If needed, we handle project closeout, including archiving documents for the duration required by the MDR/IVDR.
- Vigilance responsibilities – we may continue some vigilance activities beyond mandate closure to ensure ongoing compliance.
Full Mandate Compliance
We perform all necessary activities under Article 11 (3) (a-h) of the MDR/IVDR, ensuring complete EU regulatory compliance.
Consultancy Services
Need more support with EU medical device regulatory compliance? Lumis offers consultancy for CE-marking and post-market activities. Whether this be preparing technical documentation, clinical evaluation reports, or quality management system support, we can help. Check out our consultancy here.
Contact us to find out more!
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